Privacy Policy
Last updated: July 31, 2026
- We process account details, conversations, and content you choose to provide so Movy can work.
- You can clear messages or delete conversations using controls in the product.
- We use service providers, including cloud and AI providers, only to operate and protect the service.
- Questions or deletion requests: [email protected]
1. Introduction
This Privacy Policy explains how Movy (“Movy”, “we”, “us” or “our”) collects, uses, stores, and shares information when you use our websites, apps, and related services. Movy is provided by FilterSnap Tech Limited.
2. Information We Collect
2.1 Account information
We collect information used to create and secure your account, such as your email address, authentication credentials, account identifier, and subscription status. Passwords are stored using a one-way password hash rather than as readable text.
2.2 Conversations and generated content
We process messages you send, character selections, conversation history, generation requests, and generated results so we can provide AI conversations and media features. These materials may include personal information that you choose to share in a conversation.
2.3 Images, videos, and other uploads
When a feature allows you to upload an image, video, or other file, we process that content only to provide the feature you requested, operate the service, enforce our rules, and resolve support or reliability issues.
2.4 Technical and usage information
We may collect device and browser information, IP address, language, approximate region, feature usage, diagnostic events, and security logs. We use this information to keep Movy reliable, prevent abuse, and understand how the service performs.
3. How We Use Information
We use information to:
- Create and authenticate accounts;
- Provide AI conversations, character experiences, and requested media generation;
- Maintain conversation history and user-selected preferences;
- Process subscriptions and provide paid features;
- Detect fraud, abuse, unsafe content, and violations of our Terms;
- Monitor, debug, and improve service reliability and user experience;
- Respond to support, privacy, and legal requests.
4. AI Processing and Service Providers
Movy relies on vendors acting on our behalf, including cloud hosting, storage, AI model, security, analytics, and payment providers. Information needed to complete a request may be sent to these providers. They may process it only under their agreements with us and applicable law.
AI-generated responses and media are probabilistic and may be inaccurate or unexpected. We may use automated systems to help enforce safety rules and protect users and the service.
5. Sharing of Information
We do not sell your personal information. We may share information:
- With service providers that help us operate Movy;
- When you direct us to share content or use an integration;
- To comply with law, legal process, or valid government requests;
- To protect the rights, safety, and integrity of users, Movy, or others;
- As part of a merger, financing, acquisition, or transfer of assets, subject to appropriate safeguards.
6. Retention and Your Controls
We retain account information and conversation data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and protect Movy. Retention periods vary based on the type of information and why it is processed.
Movy provides controls to clear messages and delete conversations. You may also request access, correction, or deletion by contacting us. Some records may remain temporarily in backups or be retained when required for security, fraud prevention, or legal compliance.
7. Security and International Processing
We use administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee absolute security. Information may be processed in countries other than your own, including the United States, where our infrastructure or providers operate.
8. Age Requirement
Movy is intended only for people who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If you believe a minor has used Movy, contact us so we can review and delete the relevant information.
9. Changes to This Policy
We may update this Privacy Policy as Movy changes. We will update the “Last updated” date and provide additional notice when required by law.
10. Contact Us
Questions about this Privacy Policy or your information can be sent to: